4
3540 Trails End Rd, Barboursville, WV 25504, USA
Barboursville, West Virginia 25504
+1 304-733-0101

This place comes so highly recommended, I was shocked by my experience. I would not recommend Sturgeon's to anyone. I went in for a basic eye checkup and to order a pair of blue cross-polarized sunglasses (I have epilepsy and these can help stop seizures. Sturgeon's is the only place in the area that sells them). During my eye checkup, the optometrist behaved really bizarrely, like he was high and asked out-of-place questions, but otherwise did an okay job. I went to order my glasses and was told they were no longer available in blue, so I picked forest green. I waited a couple of weeks and went to pick them up and discovered they had put a prescription in them even though I specifically told them not to. They agreed to remake them, so I waited another couple of weeks, went back, and got my glasses. The cross-polarization was like wearing 3D glasses all the time. Everything was iridescent, one lens was darker than the other. It was dizzying. This was never explained to me. I took them back and decided to just get polarized glasses in forest green. I waited another week or so, paid a $26 remake fee, and went back to get my glasses. I left with them and after wearing them for a few minutes noticed that the lenses were two different colors! One was forest green, the other was a greyish green. I called the office and they told me they would just order the lenses together to make sure they were the same. I agreed, and waited another week or so to get them. I went back, and both lenses were grey green, not forest green like I had ordered. I was furious at this point and demanded they refund the glasses and put my original lenses back in. They couldn't put the original lenses in because they had shaved them down (I have no idea why) and they didn't fit anymore. On top of that, no one authorized to give refunds was there, so I had to wait until the next week to get my refund, which I finally got. The owner never called to apologize, the manager never called to apologize. I haven't heard a word from them since then. Stay away from this business.

we really like going to Sturgeon optical my husband and me my son

Variety and service you can't get at other opticals

They are very professional n friendly. My family and I are very pleased with them.

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Sturgeons Optical Inc — Health facility in Barboursville

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Sturgeons Optical Inc

Health facility at 3540 Trails End Rd, Barboursville, WV 25504, USA. Here you will find detailed information about Sturgeons Optical Inc: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 7:00 PM
  • Tuesday
    9:00 AM – 7:00 PM
  • Wednesday
    9:00 AM – 7:00 PM
  • Thursday
    9:00 AM – 7:00 PM
  • Friday
    9:00 AM – 7:00 PM
  • Saturday
    10:00 AM – 2:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 4 reviews

Contacts

Categories:
State:
West Virginia
Address:
3540 Trails End Rd, Barboursville, WV 25504, USA.
City:
Barboursville
Postcode:
25504

About Sturgeons Optical Inc

Sturgeons Optical Inc is a US Health facility based in Barboursville, West Virginia. Sturgeons Optical Inc is located at 3540 Trails End Rd, Barboursville, WV 25504, USA.


Please contact with Sturgeons Optical Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sturgeons Optical Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Sturgeons Optical Inc

  • Steven
    Added 2016.06.20
    This place comes so highly recommended, I was shocked by my experience. I would not recommend Sturgeon's to anyone. I went in for a basic eye checkup and to order a pair of blue cross-polarized sunglasses (I have epilepsy and these can help stop seizures. Sturgeon's is the only place in the area that sells them). During my eye checkup, the optometrist behaved really bizarrely, like he was high and asked out-of-place questions, but otherwise did an okay job. I went to order my glasses and was told they were no longer available in blue, so I picked forest green. I waited a couple of weeks and went to pick them up and discovered they had put a prescription in them even though I specifically told them not to. They agreed to remake them, so I waited another couple of weeks, went back, and got my glasses. The cross-polarization was like wearing 3D glasses all the time. Everything was iridescent, one lens was darker than the other. It was dizzying. This was never explained to me. I took them back and decided to just get polarized glasses in forest green. I waited another week or so, paid a $26 remake fee, and went back to get my glasses. I left with them and after wearing them for a few minutes noticed that the lenses were two different colors! One was forest green, the other was a greyish green. I called the office and they told me they would just order the lenses together to make sure they were the same. I agreed, and waited another week or so to get them. I went back, and both lenses were grey green, not forest green like I had ordered. I was furious at this point and demanded they refund the glasses and put my original lenses back in. They couldn't put the original lenses in because they had shaved them down (I have no idea why) and they didn't fit anymore. On top of that, no one authorized to give refunds was there, so I had to wait until the next week to get my refund, which I finally got. The owner never called to apologize, the manager never called to apologize. I haven't heard a word from them since then. Stay away from this business.
  • Riley
    Added 2015.04.06
    we really like going to Sturgeon optical my husband and me my son
  • Maria
    Added 2013.07.14
    Variety and service you can't get at other opticals
  • Jennifer
    Added 2013.04.05
    They are very professional n friendly. My family and I are very pleased with them.
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